FAQs

Answers to any common issues that we’ve been asked about…

POCKET GAMER GUIDES APP SUPPORT
If you have any issues loading a Pocket Gamer Guides app, please let us know so we can help or even make improvements for the next update. Just email us at: support@pocketgamerguides.com

Q: I am running iOS 4 on my iPhone/iPad. Can I still dive into a PG Guide?
A: Unfortunately, no. Please see answer below.
Q: Why do Pocket Gamer Guides only run on iOS 5 or later?
A: Apart from providing our development team a more simplified testing procedure, the main reasons for this are:

  • More than 85% of iOS devices have now migrated to iOS 5
  • All existing iPads can run this OS
Q: How much does the app cost?
A: PG Guides are priced individually. Please check your country’s App Store for price details.
Q: Does this app have push notifications?
A: Not yet. But we hope to have that, along with other enhancements in future updates/editions.
Q: Is this app available for my iPhone and/or iPad?
A: Typically, PG Guides will be available in both iPhone and iPad versions. However, this will depend on the game featured in the guide – so, on occasion, there may be an iPhone- or iPad-only version.
Q: Can this app run on my Nook Book, PlayBook or Android phone?
A: Sorry, no. Pocket Gamer Guides currently only run on Apple devices.
Q: We are the developer/publisher of an awesome game and think our creation could really benefit from the Pocket Gamer Guides treatment. Whom should we talk to?
A: Simply email us at contact@pocketgamerguides.com and we can go from there.

If you are having problems downloading, opening or viewing the app, please try the following options:

  1. Ensure your iPhone/iPad is running iOS 5 or later. (Update your iPhone/iPad to the latest software if not.)
  2. Try closing the app and restarting it.
  3. Restart your iPhone/iPad.
  4. Remove the app and re-install it.